Due to international rerouting, please anticipate an additional 7-10 business days on top of our standard 14 business days delivery time.

Shipping is free for all orders, with no additional conditions.

Click here to track your package in real time.

You can update the address or postpone the delivery date up to 24 hours from the time of order. Please contact us via email or WhatsApp (if available).

Self-pickup is not available; all deliveries are made via courier only.

You can reach us through our customer service channels (email or WhatsApp).

During checkout, a “Discount Code” field will appear — enter your code and click “Apply.”

Contact us to cancel or modify order details within one hour of placing the order.

In the rare case that an item is out of stock, you’ll receive an update and be offered an exchange or a full refund.

Items can be returned within 14 days from the date of delivery.

Click here to fill out the return form.

Within 14 business days of receiving and verifying the returned item.

Yes, simply fill out the return form, select “Exchange,” and choose your desired size.

There’s a size guide under each dress to help you choose the correct fit. We generally recommend sizing up if you’re between sizes, as our fabrics tend to have a slightly snug fit.

We recommend choosing the larger size for a more comfortable fit.

At the moment, we don’t offer a personalized fitting service, but you’re always welcome to reach out with any sizing questions.